Acceptance Of Terms
By accessing and using the La Ice website, you agree to be bound by these Terms & Conditions. These terms govern your use of our website, products, services, and all transactions conducted through our platform.
If you do not agree with any part of these terms, please discontinue use of the website immediately.
Products & Availability
We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate and up to date. However, occasional errors may occur.
All products displayed on our website are subject to availability and may be modified or discontinued without notice.
Product Representation
Product images are provided for illustrative purposes. Slight variations in color, appearance, and scale may occur due to photography, screen settings, and handcrafted manufacturing processes.
Pricing & Payments
All prices displayed on the website are subject to change without prior notice. Prices may vary based on metal type, diamond specifications, customization requests, and market conditions.
Payment must be completed and authorized before an order can be processed or manufactured.
Order Acceptance
Receipt of an order confirmation email does not constitute acceptance of your order. La Ice reserves the right to accept, decline, cancel, or limit quantities of any order at its sole discretion.
Orders may be canceled if payment authorization fails, product availability changes, pricing errors occur, or fraud prevention checks require additional verification.
Order Verification
For security purposes, we may request additional documentation or verification before processing certain orders.
Custom & Personalized Orders
Customized, engraved, made-to-order, or personalized jewelry pieces are manufactured specifically for each customer and may not qualify for return, exchange, or cancellation once production has begun.
Customers are responsible for reviewing all design specifications, ring sizes, and customization details prior to approving production.
Shipping & Delivery
Delivery estimates are provided as guidelines only and are not guaranteed. Production timelines, carrier delays, customs procedures, weather conditions, and unforeseen circumstances may affect delivery schedules.
Risk of loss transfers to the customer upon successful delivery to the shipping address provided during checkout.
Returns & Exchanges
Returns and exchanges are subject to our Return Policy. Products must meet all eligibility requirements and be returned in their original condition.
Certain customized, engraved, resized, or special-order items may not qualify for return or exchange.
Return Authorization
All returns must receive prior authorization and comply with our published return procedures.
Intellectual Property
All website content including text, images, product designs, graphics, logos, videos, and intellectual property remain the exclusive property of La Ice and are protected by applicable copyright and trademark laws.
No content may be copied, reproduced, distributed, modified, or used without prior written consent.
User Conduct
Users agree not to misuse the website, interfere with its operation, gain unauthorized access to systems, distribute malicious software, or engage in unlawful activities while using our services.
Limitation Of Liability
To the fullest extent permitted by law, La Ice shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the applicable product or service.
Website Availability
While we strive to maintain uninterrupted website access, we cannot guarantee continuous availability and reserve the right to perform maintenance or updates at any time.
Privacy
Your use of the La Ice website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
Changes To Terms
We reserve the right to update, modify, or revise these Terms & Conditions at any time without prior notice. Updates become effective immediately upon publication on this page.
Continued use of the website following any changes constitutes acceptance of the revised Terms & Conditions.
Contact Us
If you have any questions regarding these Terms & Conditions, our customer care team will be happy to assist you.
La Ice Customer Care
Questions regarding your order, account, policies, or website usage?
Our dedicated support team is here to help.
laicelondon@gmail.com